October, 2004 |
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Market Snapshot - Japan
Utility Company IT Power
Utility companies in Japan, as in
most countries, are monopolies that, under government direction,
provide the services necessary for citizens to get by with everyday
life. The Gas, Water, Power (and previously monopolistic
telecommunications) companies have special relationships with
customers because of the implied trust that these companies will
reliably provide services in exchange for the monopoly. Yet when it
comes to innovation, expectations are low: Cheaper, faster, cleaner,
better- these are all “nice to haves”. But in Japan, the utilities
continue to rise to the occasion with some surprising approaches to
make life better for the future. Here are 3 examples:
Tokyo Gas- Fuel Cell Proponent TG is
currently testing the use of fuel cells for commercial home
installation. By 2005 the technology will be in 50 homes. By 2007,
900 units will be added. The fuel cell systems will extract hydrogen
from natural gas to create supplemental electricity for homes. Waste
heat will be used to heat the home’s water. Each home is expected to
be able to get rid of the use of a water heater while generating
enough power to power the home during periods of low demand. Fuel
Cells can apparently reduce the dependence on fossil fuel
consumption by one quarter system-wide. Osaka Gas is also apparently
interested in the technology.
TEPCO- From Electricity to Broadband
The power utilities in Japan have for several years, offered data
communication services through their telecom affiliates.
Collectively, the utilities have a nationwide fiber-optic network on
par with that of NTT. At one point a few years ago, Tokyo Electric
Power (Tepco), Kansai Electric Power, and eight other electric power
companies integrated their data communications operations into PNJ-C:
a joint venture that became the core of all the utilities' data
communication services. Tepco, the biggest stakeholder in PNJ-C has
a network covering 1 million households in the Tokyo area, has made
some dramatic progress in the broadband space. Today, TEPCO offers
1000Mbps FTTH services though its data communications network and
provides stiff competition to the other broadband providers. TEPCO
recently said it is now planning to install 5GHz transmitters to
terminate its fiber network at power poles, and to allow users to
receive broadband connections wirelessly.
Japanese government encouragement of
Solar Power While not a utility in and of itself, the Japanese
government has innovated the promotion of solar power in Japan.
Around 50% of the world's solar cell production is manufactured in
Japan. Japan and the USA are the two biggest exporters of PV cells
and modules. Japan leads the world in thin film PV with the highest
capacity of operational manufacturing plants. METI’s 1998 long term
strategy energy consumption plan called for a 300% increase in
renewable energy including solar and wind energy and the result has
been wide adoption of the technologies by consumers and businesses.
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This
Month's Bridge Builder
Featuring
the real voice of IT across the Pacific
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October, 2004
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Positive
Signs from Japan
Mr.
Risaburo Nezu, Senior Executive Fellow, Economic Research
Center, Fujitsu Research Institute
A few months ago we attended a Japan Society
panel discussion entitled “Digital Networks in Asia: Trends
and Opportunities”. One panelist we found particularly
interesting was Mr. Risaburo Nezu, Senior Executive Fellow,
Economic Research Center, Fujitsu Research Institute who
gave a presentation entitled “Is the Japanese IT industry
recovering at long last ? Lessons from the 90s and prospects
for the 00s”. Like many economists with a theory on Japan’s
economy, Mr. Nezu uses data to support his suggestion that
Japan’s economy may be on its way to recovery. But where Mr.
Nezu is unique is in his willingness to offer a strategy for
the future competitiveness of Japanese businesses. Before
joining Fujitsu Research Institute as a Senior Executive
Fellow in 2001, Mr. Nezu spent 11 years in Paris as the
Japanese delegate to the OECD. In 2002, Mr. Nezu published a
book entitled “IT Warring States” that analyzes IT within
the context of global competition. In addition to his role
at Fujitsu, Nr. Nezu is a Director at METI’s Research
Institute of Economy Trade and Industry. This month’s Bridge
Builder features key highlights from Mr. Nezu’s
presentation.
Mr. Nezu first introduced the audience to
the famous semiconductor market share chart that
demonstrates how Japan went from being a dominant market
force in the 80’s to being consistently #2 in the 90s. Yet
he emphasized the slight uptick in market share seen since
2002. Mr. Nezu then went on the highlight some of the
important lessons Japanese companies should learn from the
90’s:
- In the 90’s all Japanese firms adopted
the same strategy, trying to do everything at once.
Resources were spread too thinly over a wide range of
products so no Japanese company could reach a level of
control over the global market. Japanese companies need to
develop their own strategy, concentrate their resources, and
become a market leader
- During the last decade, Japanese
businesses were naive about the leakage of digital
technology, thereby allowing Asian competitors to mimic
Japanese technology. Japanese firms need to prevent such
leakage by bringing home key operations.
- At the same time, these companies clung
to an integral production method at home and did not take
advantage of cheap Asian resources. These companies should
move to Asia for some part of their operations through
outsourcing.
- As a result, Japan was driven into a
vicious circle of low investment and poor competitiveness.
Japanese companies today must be determined not to repeat
the same mistakes with digital entertainment equipment.
Perhaps the most encouraging part of Mr.
Nezu’s discussion was of the “good signs” coming out of the
Japanese economy to suggest that some lessons are truly
being learned. For example, in the semiconductor industry,
there is consolidation in the area of DRAM and system LSI to
increase competitiveness. Japanese companies are increasing
production in Asia, through outsourcing and alliances with
Asian companies. One truly promising area is digital audio
and video equipment such as the mobile 3G phone, the DVD,
the Digital Camera, and the Flat TV (plasma TV, LCD). There
is also rapid uptake of broadband in Japan which arguably
has the fastest and cheapest services anywhere: Not to
mention the increasing exports to China of steel, cement,
plastic, and other materials.
A key slide towards the end of Mr. Nezu’s
presentation was a table showing the evolution of the IT
industry. Mr. Nezu posits that while 1994 was still within
the era of the Mainframe, 1995 was the beginning of the
PC/Internet era led by the US. 2000 was arguably the start
of the mobile phone era led by Europe. But this year,
according to Mr. Nezu, could be the year of Digital
Electronics possibly led by Japan.
For more information on the Japan Society,
please visit them on the web at
www.usajapan.org .
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WPC EXPO 2004
October 20-23, 2004, Tokyo
Big Sight (Tokyo International Exhibition Center)
Exhibits feature all manner of next generation
computer and digital interface technologies.
International Broadcast Equipment Exhibition 2004
November 17-19, 2004,Makuhari
Messe (Nippon Convention Center)
Broadcasting equipment of the highest level will be
gathered under one roof, allowing the Inter BEE to serve as an
exceptional occasion for the international exchange of technology and
the extensive stimulation of market demand, and to thereby help create
new business opporunities.
Call Center CRM Conference
November 18-19, 2004,
Sunshine City Convention Center Tokyo
An exhibition of CALLCENTER and CRM products and
services on site.
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